Privacy Policy

 

This Privacy Policy describes how Torivento (hereinafter referred to as “we”) collects, uses, stores, and protects personal information when you access or make purchases through our online store. This policy applies only to activities carried out on our website and related online services.

1. Scope of Application

This Privacy Policy applies to all personal information collected when users browse our website, place orders, communicate with us, or use our online services. It does not cover activities outside our online store, including third-party websites or offline interactions.

2. Information Collection & Cookies

Our website uses cookies and similar tracking technologies to ensure core functionality, improve website performance, and analyze visitor behavior. Cookies may collect limited technical data such as browser type, device information, and page interactions.

Users are informed of cookie usage upon visiting the website and may manage or disable cookies through browser settings. Please note that restricting cookies may affect certain website features or functionalities.

3. Use and Sharing of Information

Personal information is used exclusively for purposes related to normal store operations, such as processing orders, providing customer support, communicating important updates, and improving website services.

We do not sell personal information to third parties. Information may only be shared when necessary to perform operational tasks such as payment processing, delivery coordination, or customer support, and always within the scope required for these purposes.

4. Data Storage & Cookie Consent

Personal information is stored securely and is retained only for as long as necessary to achieve the purposes outlined in this policy.

Cookies and similar technologies are used only after users are informed, and, where required by law, consent is obtained before placing non-essential cookies. Users may manage or disable cookies through their browser settings, but certain website features may be limited if cookies are restricted.

5. User Rights

Users have the following rights regarding their personal information under applicable data protection regulations, including GDPR:

• Access: Request a copy of personal information we hold.

• Correction: Update or correct inaccurate or incomplete data.

• Deletion & Restriction: Request deletion or restriction of processing where applicable.

• Consent Withdrawal: Revoke previously granted consent at any time. Note that withdrawing consent may affect the availability of certain services.

Requests to exercise these rights can be submitted through our official contact channels, and we will respond in accordance with applicable legal requirements.

6. Legal Basis for Data Processing

We process personal data based on the following lawful grounds in accordance with GDPR principles:

• Performance of a Contract: Processing personal data to fulfill orders and provide purchased services.

• Explicit Consent: For newsletter subscriptions and related marketing communications.

• Compliance with Legal Obligations: To meet requirements related to tax, accounting, and record-keeping.

• Legitimate Interests: To improve website functionality, enhance user experience, and prevent fraudulent or unauthorized activities.

All processing activities are strictly limited to what is necessary for the purposes listed above.

7. Data Security Measures

We implement appropriate technical and organizational measures to safeguard personal information against unauthorized access, loss, or misuse. Access to data is restricted strictly to personnel who require it for operational purposes. Our security practices are regularly reviewed and updated to maintain high protection standards.

8. Data Accuracy & Updates

Users are encouraged to keep their personal information accurate and current. If any information changes or is incorrect, you may request updates or corrections through our official contact channels. Ensuring accurate data helps us provide timely and effective services.

9. Policy updates

This Privacy Policy may be periodically updated to reflect changes in business operations, data handling practices, or regulatory requirements. The latest version of this policy will always be available on our website. Users are encouraged to review it regularly to stay informed about how their personal data is protected.

10. Contact information

If you have questions about this Privacy Policy or personal data handling, you may contact us:

Phone: +1 (646) 668-6851

E-mail: team@torivento.com

Address: 1719 PORTER ST, WAUSAU, WI 54401, US

Opening Hours: Monday to Friday, 9:00 to 12:00 and 14:30 to 18:00 (Europe/London, GMT/BST)